Feature Requests

It would be nice if there were a toggle Active / Inactive for Appointment Types in the admin.

We're unable to sync to Teams to allow Teams meetings because your hook involves Basic/Legacy auth. Please fix so that we can utilize the Teams integration using Modern Auth.

We have a paging system when tickets are scheduled. It would be great to have an option to update the tickets due date for the time a client has selected.

If a user has already provided us with the date/time they want to meet, it'd be great to let TimeZest still send the meeting invite directly from CWM. The 'send meeting' function in CWM is NOT user friendly.

It would be nice if the reminders didn't fire over the weekend or at least had the option to restrict it to business hours only. Pausing the timer for the weekend or something similar and resume it on Monday. Holidays too.

Add support for logging into TimeZest using Azure AD as the identity provider.

Since CW Manage can use BOTH Meeting Invites and recurring ticket templates, it would be nice to allow meeting recurrence in TimeZest. This should be configurable on the appointment type. Example: If we wanted to establish a weekly/monthly/yearly appointment with a contact (i.e., QBRs), it would be nice to send them an invite to a specific appointment type that would be recurring and they can select the day of the week (starting with the first date) and the time.

Hello, we use the Autotask API for all our TimeZest usage, and we have a problem with permissions. All of our users can select any user to send a TimeZest on their behalf. I need the ability for some users to only be able to send TimeZests for themselves.

Have the option to ask the client to reschedule. Scheduling conflicts etc. Would also be nice to have a field to include reason.

We would like the ability to add a custom question or a fixed question when the customer is scheduling their TimeZest appointment: "Would you like us to contact you earlier than your scheduled time if an earlier appointment becomes available? Option to answer "Yes" or "No"