Support for Teams call-in numbers
complete
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Joel Biddle
Right now the Teams meeting integration does not include call-in numbers, even if the resource is assigned a M365 audio conferencing or M365 Business Voice license. It would be a big help if the Teams meeting integration supported call-in numbers per the assigned resource's license level.
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Joel Biddle
Amazing, thanks!
Jason Casuga
complete
Microsoft Teams dial-in numbers and phone conference IDs are now automatically included in meeting invitations. Your clients and prospects can now join scheduled calls by simply dialing in - perfect for those on the go or without Teams access.
Both the Default Confirmation Email and the Default Technician Confirmation Email now include the Teams Dial-in Number and Teams Phone Conference ID, with clear instructions to help participants join via phone.
If you use custom email templates, you can easily add these new variables. Just insert the new variables wherever you’d like the dial-in info to appear.
You'll also be able to update your appointment types that are in Workflow mode to add the Teams dial-in number and Conference ID in a note that is added to a ticket.
Jason Casuga
in progress
Jason Casuga
planned
Jason Casuga
I've read the comments on this feature request and would like to take a step further with understanding your need. If anyone is interested in giving more details on why this is important, can you use my scheduling link below to find some time with me to speak about it? I am planning ahead and looking to understand what is needed to implement this into TimeZest but I need your feedback.
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Paul Zimmerman
Jason Casuga, I booked a time with you next week and I'd be happy to dive in deeper on this topic.
Jason Casuga
Paul Zimmerman: I just saw the appointment hit my calendar. Talk soon!
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Tony Buonopane
I would love to use this for sales, but as others have mentioned, without the dial-in functionality, it won't work for most.
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Jonathan Fitzgerald
Really need this
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Travis Springer
Any update on this? Just ran into this when a prospect couldn't join the call.
Jason Casuga
Merged in a post:
Support for displaying dial-in information for online meetings
Jason Langenauer
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Brian Wilkey
If TimeZest wants us to consider using the tool for sales, this is an absolute MUST. Nothing kills a deal faster than prospects fumbling trying to join a meeting with us.
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