Microsoft Teams Chat - Add Resources in addition to scheduled user
Kris Garbet
In it's current state I'm unable to send a teams chat to the selected "Resource" until the meeting is scheduled as the action in Timezest is "Scheduled User" but no notification can be sent via teams until AFTER the client has scheduled the meeting. Suggested wording "Post a chat message in Microsoft Teams to the Resources on this meeting"
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Jason Casuga
Kris Garbet: Why would you want to suggest to change the wording to send a message, "...to the Resources on this meeting."? The resource is not added to the ticket (in this case, the Resources & Meetings pod in ConnectWise) until after the appointment has been scheduled.
Kris Garbet
Jason Casuga this was in response to a support ticket I had with Don where there is currently a limitation on not being able to teams message a user when a new URL is generated or when a schedule request as been sent from the TZ Pod in Connectwise as there is currently no "scheduled user" at this point in time. Don had suggested that I create this post to request to ADD an option for Resource in addition to the existing scheduled user.