Block Employee from Client
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Phil Steen
Please add a feature whereby you can exclude a specific TZ user from getting scheduled for a specific CWM client. There are legal scenarios where we don't want them to be an option for choosing a time when "team" selection is used for specific clients.
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David
If I were to suggest, maybe also link this to custom fields as we have different divisions that are allowed to see tickets and we would want to tie this with our US or International Support divisions.