Buffer times to show as "Buffer" in the calendar
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Jason Casuga
Merged in a post:
Hard Buffer Times / CW Calendar view
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Sarah Dockendorf
We are using the Hard Buffer Times to block out travel time for a few of our Appt types. When the appt is scheduled, it appears in the ConnectWise calendar/dispatch portal as a scheduled appt and is hard to identify that it’s buffer/travel time. Would like a differentiator for buffer times. Like a label of some sort to tell the difference between the scheduled appt time and travel/buffer time.
Jason Casuga
Liam Carle: Are you not wanting the buffer times to display at all? What would not having the assigned resource make it easier to see on the dispatch portal?
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Liam Carle
Jason Casuga No, we want the buffer times, but we want them to show as "travel" on our dispatch portals rather than assigned resource.
Jason Casuga
Liam Carle Can we get in touch to talk through how we can improve on this? I'm interested to hear your thoughts. You can use my scheduling link to find some time.